Order Guide (Guidelines)
International First Class shipping can take 4-6 weeks to arrive to the location, International Priority can take that long as well, but usually arrives much quicker.
ALL ORDERS are Shipped VIA United States Post Office (USPS).
- We are open Monday - Friday. Orders received on Friday will ship out the following week. We do not pack or ship orders on the weekend.
- All orders will be shipped within 3-4 business days. Shipments are shipped Standard or Priority Mail which will not effect the time packing and assembling your order.
- All orders are shipped with a USPS tracking #. Yes, as soon as your order is shipped - We will give you a Tracking # through Stamps.com (VIA the USPS). Every order, Domestic and International will receive a US tracking #.
- We are not responsible for lost or damaged packages. Unfortunately once the package leaves our warehouse, we have no control over it. If your package is damaged or becomes lost, get in touch and we can see what we can do to help you out.
- There are absolutely no refunds for anything. The only way we will issue you a new item or refund is if we pack the incorrect item.
- If you order a item that is a pre-order and you order other items, we will hold your order until the pre-order stock becomes available and ship everything at once.
- All items are presumed in-stock. We try and keep the best record we can on stock, but sometimes miss items. If you place a order and it is out of stock, we will refund your money within 36-48 hours.
That all being said, THANK YOU so much for ordering through Give Praise Records. We are a family run business and really appreciate your support.